Arbormax Tree Service Wins 2022 City’s Best Award


City's Best Awards 2022

The City’s Best Awards judging panel honored Arbormax Tree Service with the 2022 City’scBest Award based on their outstanding service and customer satisfaction over the last year.

Competition for the award was high due to the businesses opening in the area, despite the downturn recently in commerce due to the pandemic. Several businesses stood out from the crowd, but Arbormax Tree Service came out on top.

Partnering with only the best businesses, The City’s Best Awards works with one winner in each major city throughout the country. This winner is selected annually and receives various perks including an exclusive business listing, a website badge, award certificate, social media graphics, and more.

The City’s Best Awards wishes the best for Arbormax Tree Service in 2022 and a sincere congratulations on their winning of this prestigious award.

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It is official. WE ARE THE BEST!

TCIA communications winner announcement 5

We have been announced as the winners of the prestigious 2015 Tree Care Industry Association’s communication awards. We won three out of five categories. Every year the Tree Care industry association awards the industry leaders with awards for excellence in communication.  There are five categories that range from website design an print material to special entry selections. Arbormax Tree Service was announced as the winner for the three following categories..

Best Website- If you take a minute to browse around our website you will see that it is designed to educate our clients and assist them in understanding what we do and why it is done. We took every picture on the site and wrote every word. The extra hundreds of hours spent designing and writing the extra details and ideas into the site paid off. We are so happy to be recognized for our hard work and dedication to our craft.  A big thanks is owed to Chip with Better Image Web design for helping us put our ideas on the screen.

Best Flyer/ad/postcard- Once again we believe that an educated and informed customer is always the best one. That is why we designed and use an array of flyers and pamphlets that describe our services. We pass these out during estimates and consultations. This literature comes complete with custom Arbormax illustrations (pictured below) and photos taken by us. Just Like our website, all of the wording, content and ideas came from our staff.

Best special Entry- This category is the one that we are proudest of winning. We were recognized for our commitment to the community and helping those who are in need of help. We really don’t want to toot our own horn on this one because we do not help out for that reason. But is so nice to be recognized.


For more information about the 2015 TCIA communication awards please visit

cavity in treeRoot-Collar-Excavation codominant tree




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Leave it to the professionals.

 One homeowner, one ladder and a chainsaw is a recipe for disaster.

Safety-first with saw

We all like to save money when we can. Undertaking a home repair or improvement project yourself is a great way to save some money. Tree work should never be a DIY project though. Unlike painting or carpentry, it is extremely dangerous and can kill you. Sometimes people do not realize just how dangerous tree work can be. On average 5-10 homeowners die every month in the U.S. while trimming or cutting trees their trees. Most homeowner related fatalities occur when the tree or limb that they are cutting strikes them. Some deaths are related to falls and others are due to being struck by the chainsaw.   The TCIA is at the forefront of safety in our industry. They have numerous safety and training programs including the Certified Tree Care Safety Professional certification (CTSP).  The TCIA is also known for their comprehensive studies of tree related fatalities.

Here is a link to an article on Home-owner related Fatalities. Please read it if you are thinking of tackling a tree project yourself.

Inexperienced tree cutters that represent them selves as being professionals account for a large number of the tree related fatalities each year too. Always ask if they have a CTSP on staff.




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Warmth for Wake

warmth for wake

Winter is rapidly approaching and if it is anything like last year, it will be a long and cold one. Warmth for wake not only helps heat homes, it helps warm hearts. It is an all volunteer program that provides firewood to elderly and financially challenged individuals that have no other means of heating their homes. Volunteers gather several times per season to cut, split and deliver it to those in need. We are more than happy to donate the wood, saws, splitters, trucks and facility. We have volunteer days coming up on Saturday Oct 24th, Saturday November 21st and Saturday Jan 30th. Please email Tim if you would like to help or call the office for more info 919-412-6790. We promise that it is one of the most rewarding volunteering experiences you will ever have.

warmth for wake 2

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When is the best time to prune trees?

seasons tree

When to Prune

It really depends in part on why you are pruning. Removal of deadwood and or light pruning can be done at anytime. Here are some guidelines to follow but keep in mind different species may have special requirements

Winter Pruning

Pruning while trees are dormant is the most common time to prune. This practice results in a burst of new growth in the spring at leaf emergent. It is also best to wait until the coldest part of winter has passed to prune. Some species of trees such as Walnut and Birch trees may leak sap from the pruning wounds once sap begins to flow. This is not harmful to the tree and will end when the tree leafs out

Summer Pruning

To slow the growth of select branches or redirect a branch you should prune soon after the seasonal growth. The slowing is caused by reducing the amount of leaves therefore reducing the amount of food made and sent to the roots. Summer pruning can also be done for corrective purposes. Defective limbs and limbs which are to heavy from the weight of leaves can be easily spotted.

Pruning flowering trees to enhance flowering

If the tree blooms in spring prune when their flowers fall off. Trees that flower in mid to late summer should be pruned in winter or early spring.


When NOT to prune

Fall- Because the healing of wounds is slower on fall cuts and decay fungi spores spread in the fall making the tree at a higher risk of being infected. In addition to spreading fungi, trees are exerting energy to prepare for winter. You do not want the tree to redirect resources into healing during this time.



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A granted wish for an amazing kid.

Liam swinging away

To us there is absolutely nothing more important in this world than helping others. We recently had the honor and great privilege of donating our services to help The Make-A-Wish foundation make an amazing young man’s wish of having his own batting cage come true


We are usually the first step in a process. Our tree removal crews have cut trees down for almost every reason known to man. Sometimes we remove trees to start a new landscape for a client. Sometimes we clear trees to make way for new home additions or garages. We even cut them down for no reason at all when asked to. But we have never cut down trees to grant a wish. That is why we were so excited when we got the call from Make-a-wish. All week leading up to the project we were as excited as a kid right before Christmas. Probably not as excited as Liam though. He is an amazing kid with tons of talent. He is a modern day Johnny Bench or Yogi Berra.
The only thing that surpasses Liam’s love for baseball is his awesomeness and courage. This kid is an amazingly awesome individual that has dealt with some tough things over the past year and a half. In June of 2014 he was diagnosed with Stage IIIB Hodgkin’s Lymphoma. Hodgkin’s Lymphoma is a cancer of the lymphatic system, which is part of the body’s immune system. Treatments for Hodgkin’s Lymphoma patients are challenging, and for the better part of a year, Liam has undergone rounds of chemotherapy and radiation, leaving him immunocompromised. Baseball has helped him through these tough times. He says it takes his mind off of everything else.
During rounds of intense treatment Liam is unable to travel and play the game that he loves so dearly. Knowing this, the amazing people at Make-A-Wish put a plan in motion to get him a batting cage. This Batting cage will be there for Liam when he can’t travel. He can go just a few steps outside his back door and get his mind off of everything but baseball.

Liam and his family are truly amazing people and could use all of the support they can get. PLEASE take a minute to follow these links and learn how you can help.

Give Forward-

Liam’s story –

Make-A-Wish –

Make a wish logo

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BEWARE of unethical arborists!!!!!!!!!!

You’ve always heard  “Money doesn’t grow on trees” that saying is true for everyone except greedy, =unethical tree services. When they look at your tree, that is all they see. Money, Money, Money!

The #1 way to identify a shady tree service-  Did they recommend fertilizing your trees without taking a soil sample? If so, they are probably crooks.


If you have had a tree service come out for an estimate and they recommended fertilizer without even sampling the soil, they are an unethical company.  They are most likely a sales driven company with a  staff that is trained to promote and sell  products and services that aren’t needed. These services can be pushed as packages and are usually recommended on a reoccurring basis. It is great for a companies bottom line, but bad for business when the client finally realizes they’ve been taken advantage of. Many tree companies want you to think your trees need to be pruned every year to stay healthy or they want to sell you some expensive fertilizer to better your trees. Is it really necessary?   No its not. Every standard that applies to fertilizing trees requires an arborist to obtain a soil sample prior to prescribing a fertilization treatment. Unnecessary treatments should not be applied just to make a sale.

Pruning-  A tree’s pruning  needs depend on the type of tree, size, location, owners wishes and of course the health of the tree. Pruning schedules for most urban trees in good health should be every 3-4 years and should focus primarily on function type pruning such as removing dead wood and clearing limbs away from buildings and lights.
Fertilizer You should not fertilize your trees unless you know what you are fertilizing for. Your arborist should take soil samples from the tree in question and get lab analysis info to be sure of missing elements from the soil. Then accurately replace what is missing. This is called the Prescription (Rx) approach. Applying fertilizer without an Rx is unnecessary and wasteful. Some companies just want to sell you a product and will do so by telling you without these treatment your tree will decline or die over time.
Unnecessary treatments should not be applied just to make a sale.
As with any service, Ask yourself what am I getting? Will it truly benefit the tree? Why does one tree need pruned and another not? A good arborist should be able to explain these things and help you spend your money to best sevice your trees needs.

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We made the cover

Arbormax tree Service on the cover of TCI magazine

We made the cover of our industries premier magazine. We recently conducted a week long training event for the amazing men and women of the 105th engineer Batallion with the North Carolina National Guard. We sent a write up to TCIA about the experience and they were so impressed that they made us the feature article. Thank you again to the Heroes of the Guard and thank you to TCIA as well.

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Mulch volcanos make us want to erupt!!!

If you didn’t think North Carolina had volcanos, think again. Just look around the next time you drive to the store. You will see mulch volcanos everywhere.

“Mulch volcano” is the term used to describe the improper mulching technique used frequently by homeowners and landscapers. A mulch volcano is a big mound of mulch that is piled too deep and incorrectly placed against the trunk of a tree. When mulch touches the bark or stem of a tree it creates a moist soggy environment. Over time it will lead decay, rot and disease. When mulch is piled too deep it can prevent water from getting down down to the soil. As a result some of the trees roots may grow up into the mulch in search of moisture. The tree may also die from drought like symptoms.

Mulch Volcano example

We recommended by keeping mulch 3-4 inches away from touching tree trunks. Mulch should only be 3-4” deep  around trees. Always use organic mulch that is consistent with  type of tree you are mulching. (hardwood for hardwood trees and pine for pine trees). This will help maintain the correct PH and nutrient balance.

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Helping Heroes Stay Safe

raleigh tree removal service trains national guard

Absolutely, positively, without a doubt this has been hands down the most awesome thing any of us at Arbormax Tree Service have ever been involved with. We had the honor and privilege of training the amazing men and women of the Army National Guard’s 105th Engineer Battalion on the fundamentals of chain saw safety, saw maintenance operations, and reactive forces. Over the course of five days in March, with nine classes, we trained approximately 150 soldiers. These courageous soldiers not only defend and protect our nation overseas, they also are ready and prepared to help us state side when things get tough and we need them most right here at home. The annual training of the battalion, arranged by the Army National Guard, lasts about two weeks and covers many scenarios that these troops may encounter during a state of emergency following a natural disaster.

arbormax tree service chainsaw safety   arbormax tree service trains national guard

Chances are, if you have been to an area effected by a major hurricane, ice storm, tornado, or other natural disaster, you have seen the Guard out in full force. They are always there without fail, whether passing out essential supplies to the community, maintaining peace and order, or, yes, with a chain saw in hand cutting their way into the devastation to help someone. All of us at Arbormax Tree Service, a TCIA member company based in Raleigh, North Carolina, are grateful for the service and commitment of these troops. We could think of no better way to show our gratitude than by training them to stay safe while operating one of the most deadly hand-held tools known to man, as well as making sure they truly understand how all of the saw’s components function to create a more efficient, and safer saw. This was a responsibility we did not take lightly. Between the three of us, Dick Pilcher, Joseph High II, CTSP, and myself Tim Robbins CTSP, we have more than 40 years of combined field experience. Two of us are Certified Treecare Safety Professionals and Certified Arborists, and the other is a certified tree climber. Combining years of experience and countless hours of homework and research, we developed a comprehensive program that allowed the soldiers to be directly engaged every step of the way

tree service from raleigh treains the national guard on chainsaw safetyArbormax tree service trains the national guard

Starting with a solid foundation of the fundamentals and using hands-on training, the course we offered focused on realworld situations that these soldiers encounter after disasters. Some of these soldiers had never operated a chain saw, but they all walked away with the skills and a true understanding of the tool that would allow them a greater sense confidence to safely operate and care for the saw. Even those who had experience operating a saw before seemed to take a lot away from the program, telling us that we corrected some bad habits and work practices that had been in place.

We had to post these awesome pictures and a brief description. But to be honest, a million of these pictures and two million words couldn’t convey just how amazing this experience was. What else can we say. I guess in the words of these heroes. Hoooaaaaaaaaaaaaa!!!!

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